VIS Ent Ltd, offers our clients a 24 hour approval period upon receiving shipment to inspect the item. Items that are miss-presented or erroneously advertised may be returned for a full refund. Any and all issues must be expressed within the 24 hour period upon reception.

All items must be returned to VIS Ent Ltd in the same way received with all its belongings and with the original packing. If an item is used, tampered, altered or damaged VIS Ent Ltd reserves the right to refuse the return and refund and/or charge a restocking fee that can go up to 25% of the actual value of the transaction.  All shipping returns are sole responsibility of the purchaser/client, unless otherwise decided by VIS Ent Ltd.

Returns or exchanges for any other motives are not covered unless previously agreed by VIS Ent Ltd.

If you have an item to return please contact VIS Ent Ltd for an approval number as well as a return shipping label.


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